Frequently Asked Questions
Everything you need to know about MagnetRX magnetic jewelry and wellness accessories.
How do I know what size bracelet to order?
We provide a detailed sizing guide on each product page. Most of our link bracelets include a free sizing tool and extra links so you can achieve the perfect fit at home.
What materials are used in MagnetRX jewelry?
We use premium medical-grade materials including 316L stainless steel, pure copper, and lightweight titanium. Each piece is engineered with high-strength neodymium magnets for maximum effectiveness.
How long does shipping take?
Orders are typically processed within 24 hours. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
Can I wear my magnetic jewelry in the water?
While our stainless steel and titanium pieces are water-resistant, we recommend removing your jewelry before swimming or showering to preserve the finish and the integrity of the magnets over time.
What is your return policy?
We offer a 60-day satisfaction guarantee. If you are not completely satisfied with your purchase, you can return it in its original condition for a full refund or exchange.
Are there any safety precautions I should be aware of?
Magnetic products should not be used if you have an implanted medical device such as a pacemaker, defibrillator, or insulin pump. We also advise pregnant women to consult their physician before use.